Shipping Policy

1. Order Processing Time

Orders are typically processed within:

  • 1-2 business days for in-stock items

  • Processing times may be longer during holidays, high-volume periods, or when items require special handling

Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Times & Delivery Estimates

United States Shipping

Standard shipping usually takes:

  • 6-10 business days

Expedited shipping, if available, may take:

  • 2–5 business days

Delivery times are estimates and may vary depending on carrier delays, weather, customs, and other unforeseen factors.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Shipping method selected

  • Delivery address

  • Weight and size of the package

Some promotions may offer free shipping on selected items or order totals.

4. Order Tracking

Once your order ships, you will receive an email with a tracking number and carrier information.
Tracking updates may take 24–48 hours to appear.

5. Incorrect or Incomplete Addresses

If an order is returned due to an incorrect or incomplete address provided by the customer:

  • The customer is responsible for additional shipping costs

  • Refunds will be issued minus original shipping fees

Please double-check your address details before placing an order.

6. Lost, Delayed, or Stolen Packages

We are not responsible for:

  • Packages lost or stolen after confirmed delivery

  • Delays caused by the carrier or customs

  • Incorrect shipping information provided by the customer

If a package appears lost or significantly delayed, contact us at lynexusa@gmail.com, and we will assist with filing a claim to the shipping carrier.

7. International Shipping (Optional — remove if you do not ship internationally)

We offer international shipping to select countries.
Delivery times may range from 10–25 business days, depending on destination and customs processing.

Customers are responsible for:

  • Import duties

  • Taxes

  • Customs fees

  • Any additional handling charges

These fees are not included in our prices or shipping costs.

8. Split Shipments

If your order includes multiple items, they may be shipped separately to speed up delivery.
You will receive a tracking number for each shipment.

9. Out-of-Stock or Back-Ordered Items

If an item is out of stock after purchase:

  • You will be notified by email

  • You may choose to wait for restocking, select a replacement, or receive a full refund

10. Contact Us

If you have questions about your shipment or need assistance, contact us at:

Email: lynexusa@gmail.com
Address:
LYNEX LLC
30 N Gould St Ste R
Sheridan, WY 82801